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Privacy Policy - Royal Queen Seeds

To ensure a safe online environment and guarantee adequate data protection, we strictly comply with all legal requirements. In this privacy statement, we provide information about how and for what purpose data is collected, safety measures, storage periods and contact details.


COMPANY NAME: SNORKEL SPAIN, SL (hereinafter ROYAL QUEEN SEEDS)

C/ Vilar d'Abdelà, 5 (nave 1) CP: 08170 de Montornès del Vallès

+34 937 379 846

support@royalqueenseeds.com


The present Privacy Policy sets out the terms on which we will treat personal data at ROYAL QUEEN SEEDS; this includes any personal data collected through our website https://www.royalqueenseeds.com/ as well as any other data we process in the course of our business activities.

ROYAL QUEEN SEEDS collects the following personal data for the purposes listed below:

SECTION 1 – PERSONAL INFORMATION WE COLLECT

1.1 Account purchases

Account purchases can only be made if you are in possession of a personal account. When you create an account or purchase something from our shop, as part of the buying and selling process we collect the following personal information that you provide to us:

  • First and last name
  • Home and billing address
  • Telephone number
  • Gender
  • IP address
  • Email address
  • Date of birth

This information is required for delivery. In addition, when you browse our shop, we automatically receive the Internet Protocol (IP) address of your computer. Based on this information, we can optimise your online experience and at the same time protect our online environment.

Purpose of data collection

We collect and store account-related data for the following purposes:

(a) to carry out obligations arising from any contracts between you and us, and to provide you with information, products and services that you may request from us;

(b) to set up, manage and communicate with you about your account and your orders;

(c) to conduct market research and analysis;

(d) to confirm your age and identity, and to detect and prevent fraud.

1.2 Newsletters

With your explicit permission, we may send you newsletters about our shop, new products and other updates. We send newsletters based on your explicit consent. In the event that you purchase a product, and in accordance with current regulations, we may send you commercial communications in accordance with the legitimate interest of our company, always about products or services similar to those you have purchased or contracted. In any case, you may exercise your right of opposition through the channels announced in this Privacy Policy. The following information is collected in relation to the newsletter:

  • First & last name
  • Gender

We do not need to know the sex of the person in order to send the newsletter (data minimisation: by law we must ask for data that is strictly necessary to provide the service, and in this case knowing the sex is not necessary to send the newsletter).

  • Email address

Purpose of data collection

The data collected is used to:

(a) personalise our emails, including your name and gender;

(b) provide gender-specific content.

You can withdraw your consent at any time by using the link provided in the newsletter or the contact information provided in section 2.

1.3 Customer service and contact form

In order to provide appropriate support, our customer service employees have access to information related to the account. Consequently, their support will be highly effective and friendly. The data provided in our contact form is used by our CRM provider, SuperOffice. We will only use your details to respond to your message.

SECTION 2 – LEGITIMATE INTEREST

If you have purchased any of our products, please note that we may process your personal data for promotional purposes, based on Royal Queen Seeds' legitimate interest only to offer you products or services from our company and about products or services similar to those you have purchased. You may exercise your right to opt out of future messages by the means set out in this Privacy Policy or through any notification you receive.

2.1 How do you withdraw consent?

If you change your mind, you can withdraw your consent for us to contact you for the purpose of collecting, using, or disclosing your data at any time by reaching out to us at: support@royalqueenseeds.com.

SECTION 3 – DISCLOSURE

We may disclose your personal information if we are required to do so by law or if you breach our Terms of Service.

SECTION 4 – HOW LONG DO WE KEEP YOUR DATA?

At Royal Queen Seeds, we will not retain your data for longer than is necessary for the purposes described in this Policy. Different retention periods apply for different types of data; however, the longest period we will normally hold any personal data is 10 years.

4.1 Account information

Data relating to the account remains relevant for as long as the consumer is in possession of an account. Therefore, the data remains documented for as long as the account exists. When our customers delete an account, the associated data will be deleted within a reasonable period of time. Requests regarding the inspection or correction of stored personal data or the deletion of an account can be sent to support@royalqueenseeds.com.

4.2 Newsletters

In the event that you give us your consent to inform you about our products or services, we will keep your data until you express your wish not to receive any further communications from us. However, we regularly (every month) carry out a relevance check. Registered customers (and their personal information) will be deleted whenever customers do not reply to our request. In addition, our newsletter mailing has an opt-out feature. Consumers can withdraw their consent by using this opt-out feature.

SECTION 5 – COOKIES

Cookies are small information files that notify your computer of previous interactions with our website. These cookies are stored on your hard drive, not on our website. Essentially, when you use our website, your computer displays its cookies to us, informing our site that you have visited before. This allows our website to function more quickly and remember aspects related to your previous visits (such as your username), making your experience more convenient. At Royal Queen Seeds, we use two types of cookies: functional and analytical.

5.1 Functional Cookies

Functional cookies are used to enhance your online experience. Among other things, these cookies track what is added to your shopping cart. The use of these cookies does not require prior authorization.

5.2 Analytical Cookies

Analytical cookies are used for research and market analysis. The data collected with these analytical cookies is anonymous, making it unusable for third parties. The use of these cookies does not require prior authorization.

SECTION 5 – THIRD-PARTY SERVICES

Third-party services are required to conduct transactions and provide our services. In general, the third-party providers we use will only collect, use and disclose your information to the extent necessary to enable them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we must provide to them for your transactions.

We encourage you to read the privacy policies of these providers so that you can understand how these providers will handle your personal information.

In particular, certain suppliers may be located or have facilities located in a different jurisdiction than yours or ours. Therefore, if you choose to proceed with a transaction involving the services of a third party, your information may be subject to the laws of the jurisdiction in which that service provider or its facilities are located.

Once you leave our website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or the Terms of Service of our website.

Web analytics service (anonymous data)

On this website we have integrated an element of a web analytics service (with anonymisation functionality). Web analytics can be defined as the gathering, processing and analysis of data about the behaviour of visitors to websites. An analytics service collects, among other things, data about which website a person came from (the so-called referrer), which sub-pages they visited or how often and for how long they visited a sub-page. Web analytics is mainly used for website optimisation and for a cost–benefit analysis of internet advertising.

Courier service

To complete deliveries we use a courier service. This courier service carries out the delivery between our company and the consumer's home. To complete these logistics, the company requires access to the consumer's name and address information.

Mailing service

Royal Queen Seeds uses a third-party mail service provider to send its newsletter. This provider has access to limited account information related to opt-in consent (e.g. email address).

Marketing services

Royal Queen Seeds has the support of a company that specialises in marketing and communication activities. Their access to personal information is very limited and mostly anonymous.

Payment services

At Royal Queen Seeds we use external payment services to handle our transactions (e.g. credit card payments).

SECTION 6 – SECURITY

To protect your personal information, we take reasonable precautions and follow industry standard best practices to ensure that it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored using AES-256 encryption. Although no method of transmission over the internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional industry standards that are commonly accepted. Information related to the account is protected with a hashing method. This method transforms the information into a generated hash. As a result, confidential information is protected and invisible, even to us. In addition, our databases are exceptionally protected against unauthorised access. For example, access to the database is only possible and permitted via approved IP addresses (e.g. from Royal Queen Seeds headquarters). Other attempts and addresses are rejected at all times.

Furthermore, data is anonymised as much as possible, so it cannot be directly linked to a specific consumer. With this data, however, we may be able to carry out market research and analysis. In addition, the third parties concerned (e.g. mailing service) are examined prior to our collaboration, comply with the GDPR from the EU and receive a processing agreement. Within Royal Queen Seeds, employees are assigned different access permissions. Specific permission provides access only to information that is strictly required to perform a task. Digital security measures are subject to change and must meet high requirements to ensure the safety of online customers. That is why, at Royal Queen Seeds, we appoint a security officer. Regular verification and improvement of security measures (where necessary) are part of the role.

SECTION 7 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this Privacy Policy at any time, so please check back regularly. Changes and clarifications will be effective immediately upon being published on the Website. If we make substantial changes to this policy, we will notify you here that it has been updated so you will know what information we collect, how we use it and under what circumstances, if any, we use and/or disclose it.

SECTION 8 – YOU HAVE THE RIGHT TO:

  • Revoke the consent you have granted;
  • Access personal data;
  • Rectify personal data;
  • Delete personal data;
  • File a complaint or a writ for the protection of your rights before the Spanish Data Protection Agency;
  • Be notified of any security incident that may affect your rights;
  • Limitation of processing;
  • Portability.
  • Easy Start
  • Easy Start

Easy Start

No matter how lacking in green your thumb may be, you’ll get great results with the Easy Start seed germination kit. Easy Start includes a tray with 20 pre-filled seedling pots and seed-activating Bacto microorganisms for best germination rates.
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Easy Start: Fool-Proof Organic Germination To Give The Best Start To Your Cannabis Seeds

The Easy Start seed germination kit is a fool-proof, organic way to ensure successful germination. It is designed to help cultivators of all experience levels achieve the best results from the very beginning of their grow.

The Easy Start germination kit includes a growing tray with 20 individual pots that are pre-filled with soil, and a packet of Bacto—special seed-activating bacteria. These beneficial bacteria will help your seeds spring to life as they initiate the germination process. This way, the Easy Start kit can ensure maximum success.

Video id: 484369331

How to Use the Easy Start Seed Germination Kit

  1. First, measure out 1 litre of lukewarm water (about 25°C) and dissolve the contents of the Bacto (activating bacteria) packet in it. Wait until the Bacto has thoroughly dissolved. Pour the Bacto mix into the Easy Start tray.
  2. Drop one cannabis seed into each pre-filled hole in the Easy Start pots. Use a pencil, a screwdriver, or something else pointy to gently push the seeds down about 5mm deep. Cover the seeds with some of the surrounding soil.
  3. Place the Easy Start kit in a warm location, but keep away from direct sunlight.
  4. If you're using the Easy Start kit without the propagator from the Starter Kit, the pots of soil will dry out faster. It is therefore important that you keep the soil moist at all times. Touch the soil regularly to check whether it is still moist, and carefully spray some water when needed. Don't let the soil dry out.
  5. Your seed will germinate within 3–7 days.
  6. You can germinate your seeds in the dark, but make sure to provide your seedlings with low to moderate light as soon as they emerge from the soil.
  7. Once the seedlings have reached a height of 2–3cm, you can re-pot the seedlings into the containers you plan to raise your plants to maturity in. For re-potting, slide the seedlings gently out of their plastic. You don’t need to remove the soil that sticks around the young plants—in fact, avoid doing so as this may damage the delicate roots. Simply drop the whole thing into whatever grow medium you’re using, and your cannabis plants are all set!

Easy Start vs Starter Kits

The Easy Start kit is optimal if you already have a Starter Kit, as our Starter Kits come with a propagator to control humidity. Although you can use Easy Start on its own, it is also included in our Starter Kits to make things as easy as possible. As such, Easy Start also works great as a replacement for part of your Starter Kit. Make note that the Easy Start also doesn't come with any seeds, unlike our Starter Kits, which each come with 3 seeds. So if you're looking for a more complete package where you can start growing some seeds right away, the Starter Kits may be your best option. Check out our Starter Kit Feminized and Starter Kit Autoflowering


    By S. D. on 15/Mar/2025 :

    Title : Easy seeds
    Comment : Super easy method for seedlings.even better with the rqs seedling kits .u get a great result every time crack on.

    By D. L. on 31/Dec/2024 :

    Title : Good stuff
    Comment : Does what it says on the tin, a heat mat would also improve success.

    By A. M. on 10/Dec/2024 :

    Title : This is very perfect for beginners.
    Comment : often it is that you bury the seeds too deep or the soil is not right for the seeds. But this is very simple and guaranteed for the seeds to grow

    By M. B. on 25/Oct/2024 :

    Title : Easy Start
    Comment : Easy Start by Royal Queen Seeds is an excellent product designed for both novice and experienced growers looking to give their plants a solid foundation. This starter kit includes everything needed to ensure healthy seedling growth, making it a great choice for those new to cannabis cultivation. After using Easy Start, I noticed a significant improvement in the health and vigor of my seedlings. The plants grew uniformly and showed no signs of stress. The root systems developed well, leading to a successful transition to larger pots later on.

    By C. B. on 17/Jul/2024 :

    Title : Working great
    Comment : 👍🏻👍🏻

    By P. A. on 21/Jun/2024 :

    Title : High quality
    Comment : Im very happy with this product 😍

    By P. A. on 20/Jun/2023 :

    Title : Big help!!!
    Comment : For beginers growers is the safest way, It does let You sleep peacefully

    By M. N. on 30/May/2023 :

    Title : Works great
    Comment : We have considered this product and bought it after we had mixed results without it. And voila! Every seed sprouted and is looking great.

    By U. S. on 06/Mar/2023 :

    Title : 18 out of 20 seeds germinated
    Comment : I can recommend it to every beginner who is not that familiar with growing weed.

    By N. B. on 19/Jan/2023 :

    Title : Good
    Comment : Nice!!

    By A. M. on 16/Jan/2023 :

    Title : Underestimated
    Comment : These are just as good as other plug / sponge for popping seeds maybe slightly better you are definitely missing out if you don't try them.nice robust plastic more manageable as they are easy to pop out into a pot.I definitely don't put another method of starting a plant ahead of these they are absolutely laughing highly recommend

    By H. Z. on 10/Jan/2023 :

    Title : Super fast divery
    Comment : Really fast delivery.Product is really helpfull to grow your seeds in the first stage!!!!

    By A. L. on 30/Dec/2022 :

    Title : Grew fast
    Comment : Good stuff

    By A. J. on 16/Dec/2022 :

    Title : Great
    Comment : You don't need to use it only once, break the powder into fractions

    By A. C. on 27/Sep/2022 :

    Title : Great start
    Comment : Great little product will use every time now. Seeds popped up straight away within 4 days were ready for small pots 👍


    You cannot post a review because you have not purchased this product
From LL | 2025-03-10 12:00:09

Holà. How to conserve and protect the easy start until the time to use it ? Thanks

Royal Queen Seeds Team

store it in a cool, dry place away from direct sunlight and humidity. Keep it in its original packaging or a sealed container to prevent exposure to air and moisture, which can affect its effectiveness.

From Sorian Fappel | 2023-11-29 10:32:02

What are the dimensions of the tray?

Royal Queen Seeds Team

the dimensions are 12*10cm

From richardo | 2018-08-20 15:49:27

Kann man das Substrat in größeren Mengen kaufen?

Royal Queen Seeds Team

We do not sell the substrate separately, only in this packs.

From Scilla Carraro | 2018-06-13 21:50:28

Buona sera, ho acquistato dei semi e l’easy start Seeds germinator, ma non ho capito dopo aver piantato i semi dove devo esporre il kit? Devi tenerlo sempre sotto il sole? Ombra? All’aperto? Dentro casa?... grazie mille

Royal Queen Seeds Team

You can keep them in the place you consider is the best option depending of the conditions.

From Gioele | 2018-05-26 11:15:56

Ma dopo aver messo i semi a germogliare nel kit easy start .. bisogna darli da bere fino a quando non vengono fuori le piantine ?.

Royal Queen Seeds Team

You do not need to open the pot to water the seeds. Once the seedlings have reached a height of 2–3 cms, remove the pot tray to re-potted the seeds into the containers you are planning to use.

From Nicola | 2018-05-16 15:01:00

If do I use this kit at many times, can I keep the bacto or it will lose all his properties? Is there a way to buy just the bacto, without the complete easy start kit?

Royal Queen Seeds Team

We do not sell the bacto powder separately and we recommend to use one bacto sachet each time you germinate. Keeping it for more uses can make that the composition lose his properties.

From Danilo | 2018-05-10 09:37:52

ha senso comprare questo kit per un solo seme e in piu non ho capito nei vasi ce gia la terra?

Royal Queen Seeds Team

You can buy it and keep for upcoming orders. The kit comes with the soil in the pots.

From Sherica | 2018-05-07 14:09:40

Does it come with the soil?

Royal Queen Seeds Team

Yes, the pots come filled with the soil.

From Maurice | 2018-02-14 18:46:58

Ist der Propagator schon dabei, oder nur die Keimmischung?

Royal Queen Seeds Team

The Easy start contains the pots and the bacto, the propagator is not included, it comes with the Starter kit.

From vito goderecci | 2017-12-19 20:38:29

ma ci sono i semi nel kitt ?

Royal Queen Seeds Team

This pack does not contain any seeds. Seeds are included only in the Startes Kit, either Feminized or Autoflowering.

From Chris McCaul | 2017-11-27 21:26:03

Do you germinate in the dark or under lights with the 'Easy Start' system?

Royal Queen Seeds Team

You can germinate either way. Adding light will lead the plant to come out of the soil once it has sprouted as they always stretch looking for light.

From Mitchell Sanders | 2017-10-16 11:11:16

"No need to remove the little Easy Start pots – in fact, avoid doing so as this risks damaging the delicate roots. Just pop the whole thing into whatever grow medium you’re using – soil, hydro or clay pebbles" By this, I understand that the germinated plant should not be taken out from the original germinating pot, and "the whole thing" should be transferred to a new pot for growing. Won't the plastic from the initial pot block the growing of the roots if the plant is not taken out before setting in in the new grow medium?

Royal Queen Seeds Team

You need to remove the plastic cover and replant just the soil with the seed. Otherwise the root would not have space to grow.

From mitchell sanders | 2017-10-15 01:15:32

When you say to transfer to a bigger pot by putting in the whole easy pot inside the new soil, will the roots not be blocked by the plastic of the original pot when they grow? Thanks

Royal Queen Seeds Team

At this point the roots won't be that big yet, this is why we advise to change the plants at this moment.

From Tobias | 2017-10-12 18:18:21

Hallo, kann man das benutzte Bacto/ Wassergemisch öfter und in einem größeren Zeitraum verwenden?

Royal Queen Seeds Team

We recommend to use one backto sachet each time you germinate. Keeping it for more uses can make that the composition lose his properties.

From Matteo Calandrelli | 2017-10-05 21:57:44

i want to know if the the little black pots inside the easy start kit they are seeds already inside or if i need to put some seed by my own inside the pots and after that i will put some Bacto and water right?

Royal Queen Seeds Team

You need to add the seeds, there are no seeds in the pots.

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Disclaimer

Cannabis seeds can be freely distributed within the EU under the principle of mutual recognition. However, it is your own responsibility to research your local laws and regulations before ordering.