Information about shipping cannabis seeds

Providing our customers with the most efficient and private shipping methods available is at the top of our great customer service list. Expediting orders for our lucky customers means timely deliveries, attention to privacy preferences and service with a smile. All the seeds are sent from our warehouse is Spain. It is crucial that you provide us with a valid (real) delivery name and address, otherwise we cannot guarantee that the parcel willl be successfully delivered.

We are happy to ship our quality products to many countries around the world. Before ordering, we gently recommend confirming that your item selection(s) and your country are included in the shipping information. We have two shipping options at the moment:

Free Delivery

  • Delivery takes between 3 and 15 working days.
  • We only deliver to private addresses. We will not take any responsibility if you use a PO boxes, Packstations, Relay Points, Forwarding company or general public places as delivery addresses.
  • Your track and trace information will be sent to your registered email address once the parcel has been shipped - check your spam folder. 
  • No tracking updates until the parcel has reached the destination country, sometimes this process can take up to 10 business days.
  • Deliveries need to be signed for. Your courier will deliver your parcel at your delivery address and will leave a note if you are absent. Note that in some specific cases, the courier may deliver the order in your letter box in order to speed up the delivery process.
  • It is not possible to arrange a specific time or date for a first delivery attempt. The courier will not ring your phone number to check whether you are at home.
  • Our Spanish Shipping Partner will ship the order to your country, the final delivery will be managed by your country-specific local courier. 

Please note that our Free Shipping service is temporarily unavailable for Sweden. UPS Standard Shipping and UPS Access Point are working as usual.

UPS (Standard Shipping)

  • We only deliver to private addresses or UPS access points. We will not take any responsibility if you use PO boxes, Packstations, Relay Points, Forwarding company or general public places as delivery addresses.
  • Shipping times and costs might change depending on the country of destination; the information will be displayed before completing your purchase, at the checkout screen.
  • Regular Tracking Updates; you will receive an email with all the tracking information once the parcel has been shipped from our facilities. You will know where your package is all the time.
  • Orders over 500€ can opt for the UPS (Standard Shipping) free of charge
  • Door to door service: UPS will pick your order in our warehouse and will deliver it to your doorstep.

            This service is not available in the UK.

           

Packaging

Depending on the degree of discretion you require, we have 2 different packages available:

  • Standard Packaging: FREE
  • Stealth Packaging DVD Case: 5€

Note:  Standard Packaging and Stealth Packaging will take the same time to reach you. The only difference will be how discreet your parcel will look. Please note that free gifts like stickers, grinders and smoking papers will not be added to the order if stealth shipping is selected - as they do not fit inside the box. Only the free seeds will be added when using this packaging. Stealth Shipping is not available for UK.

Standard PackagingPackagesLR

Stealth Packaging

Shipping Countries

If your country does not appear on the list below, it means we do not ship there – yet!

Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany Greece, Hungary, Ireland, Italy, Latvia Lithuania, Luxemburg, Macedonia, Malta, Monaco Montenegro, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden, United Kingdom
 

UK customers

Please note that we can only ship our seeds to the UK. Other items cannot currently be shipped. This also affects our freebies policy—we can only ship free seeds, not other free merch usually included. We do not ship to the Channel Islands.
All the orders are subject to duties and import charges applied by customs. You will either get an email from Royal Mail with further instructions or you will need to pay these fees to the courier before delivery.

Disclaimer

1. Please note that Royal Queen Seeds will not be held accountable for any incorrect information provided by the customer. Incorrect customer information resulting in incorrect delivery, non-delivery, detainment or charges will remain at the customer's responsibility.
2. The customer is fully liable for any order shipped, once it leaves our warehouse. Royal Queen Seeds cannot be held responsible or liable for any product content or charges involved should your parcel be stopped by any international customs process. 

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