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Functional cookies help our website to function optimally and allow us to personalise certain features.

Preference cookies

Preference cookies allow us to remember information that influences the way our website looks, including your preferred language based on your region.

Analytical cookies

Analytical cookies give us insights into website traffic and customer behaviour, including how many people visit our site, how long they browse for, and which parts of our site they visit.

What are cookies?

Cookies are small pieces of data from a particular website that get stored on a user’s computer while they’re surfing the internet. Cookies have several different functions. Some of them track browser activity that enables businesses to deliver targeted advertisements. Other cookies serve to remember user login details to different websites to make jumping on social media, or other sites, a more fluid process. Because each cookie has its own unique ID, these pieces of data allow website owners to measure the unique traffic coming into their site.

Why do we use cookies?

Cookies come in handy when you visit our website. They ensure you stay logged in, that you can shop safely, and that the items you add to your cart stay there before you make a purchase. But cookies also help us. The data they provide allow us to improve our website and enable us to present you with targeted advertisements that are compatible with your interests.

What kind of cookies do we use?

Functional cookies

Functional cookies help our website to function optimally and allow us to personalise certain features.

Preference cookies

Preference cookies allow us to remember information that influences the way our website looks, including your preferred language based on your region.

Analytical cookies

Analytical cookies give us insights into website traffic and customer behaviour, including how many people visit our site, how long they browse for, and which parts of our site they visit.

How can I disable or delete cookies?

Not a fan of cookies? No worries. You can disable them (with the exception of necessary cookies) in your browser settings. However, blocking cookies may impact your browsing experience and prevent you from enjoying all of the technical features of our site.

Privacy Policy - Royal Queen Seeds

To ensure a safe online environment and guarantee adequate data protection, we strictly comply with all legal requirements. In this privacy statement, we provide information about how and for what purpose data is collected, safety measures, storage periods and contact details.


COMPANY NAME: SNORKEL SPAIN, SL (hereinafter ROYAL QUEEN SEEDS)

C/ Vilar d'Abdelà, 5 (nave 1) CP: 08170 de Montornès del Vallès

+34 937 379 846

support@royalqueenseeds.com


The present Privacy Policy sets out the terms on which we will treat personal data at ROYAL QUEEN SEEDS; this includes any personal data collected through our website https://www.royalqueenseeds.com/ as well as any other data we process in the course of our business activities.

ROYAL QUEEN SEEDS collects the following personal data for the purposes listed below:

SECTION 1 – PERSONAL INFORMATION WE COLLECT

1.1 Account purchases

Account purchases can only be made if you are in possession of a personal account. When you create an account or purchase something from our shop, as part of the buying and selling process we collect the following personal information that you provide to us:

  • First and last name
  • Home and billing address
  • Telephone number
  • Gender
  • IP address
  • Email address
  • Date of birth

This information is required for delivery. In addition, when you browse our shop, we automatically receive the Internet Protocol (IP) address of your computer. Based on this information, we can optimise your online experience and at the same time protect our online environment.

Purpose of data collection

We collect and store account-related data for the following purposes:

(a) to carry out obligations arising from any contracts between you and us, and to provide you with information, products and services that you may request from us;

(b) to set up, manage and communicate with you about your account and your orders;

(c) to conduct market research and analysis;

(d) to confirm your age and identity, and to detect and prevent fraud.

1.2 Newsletters

With your explicit permission, we may send you newsletters about our shop, new products and other updates. We send newsletters based on your explicit consent. In the event that you purchase a product, and in accordance with current regulations, we may send you commercial communications in accordance with the legitimate interest of our company, always about products or services similar to those you have purchased or contracted. In any case, you may exercise your right of opposition through the channels announced in this Privacy Policy. The following information is collected in relation to the newsletter:

  • First & last name
  • Gender

We do not need to know the sex of the person in order to send the newsletter (data minimisation: by law we must ask for data that is strictly necessary to provide the service, and in this case knowing the sex is not necessary to send the newsletter).

  • Email address

Purpose of data collection

The data collected is used to:

(a) personalise our emails, including your name and gender;

(b) provide gender-specific content.

You can withdraw your consent at any time by using the link provided in the newsletter or the contact information provided in section 2.

1.3 Customer service and contact form

In order to provide appropriate support, our customer service employees have access to information related to the account. Consequently, their support will be highly effective and friendly. The data provided in our contact form is used by our CRM provider, SuperOffice. We will only use your details to respond to your message.

SECTION 2 – LEGITIMATE INTEREST

If you have purchased any of our products, please note that we may process your personal data for promotional purposes, based on Royal Queen Seeds' legitimate interest only to offer you products or services from our company and about products or services similar to those you have purchased. You may exercise your right to opt out of future messages by the means set out in this Privacy Policy or through any notification you receive.

2.1 How do you withdraw consent?

If you change your mind, you can withdraw your consent for us to contact you for the purpose of collecting, using, or disclosing your data at any time by reaching out to us at: support@royalqueenseeds.com.

SECTION 3 – DISCLOSURE

We may disclose your personal information if we are required to do so by law or if you breach our Terms of Service.

SECTION 4 – HOW LONG DO WE KEEP YOUR DATA?

At Royal Queen Seeds, we will not retain your data for longer than is necessary for the purposes described in this Policy. Different retention periods apply for different types of data; however, the longest period we will normally hold any personal data is 10 years.

4.1 Account information

Data relating to the account remains relevant for as long as the consumer is in possession of an account. Therefore, the data remains documented for as long as the account exists. When our customers delete an account, the associated data will be deleted within a reasonable period of time. Requests regarding the inspection or correction of stored personal data or the deletion of an account can be sent to support@royalqueenseeds.com.

4.2 Newsletters

In the event that you give us your consent to inform you about our products or services, we will keep your data until you express your wish not to receive any further communications from us. However, we regularly (every month) carry out a relevance check. Registered customers (and their personal information) will be deleted whenever customers do not reply to our request. In addition, our newsletter mailing has an opt-out feature. Consumers can withdraw their consent by using this opt-out feature.

SECTION 5 – COOKIES

Cookies are small information files that notify your computer of previous interactions with our website. These cookies are stored on your hard drive, not on our website. Essentially, when you use our website, your computer displays its cookies to us, informing our site that you have visited before. This allows our website to function more quickly and remember aspects related to your previous visits (such as your username), making your experience more convenient. At Royal Queen Seeds, we use two types of cookies: functional and analytical.

5.1 Functional Cookies

Functional cookies are used to enhance your online experience. Among other things, these cookies track what is added to your shopping cart. The use of these cookies does not require prior authorization.

5.2 Analytical Cookies

Analytical cookies are used for research and market analysis. The data collected with these analytical cookies is anonymous, making it unusable for third parties. The use of these cookies does not require prior authorization.

SECTION 5 – THIRD-PARTY SERVICES

Third-party services are required to conduct transactions and provide our services. In general, the third-party providers we use will only collect, use and disclose your information to the extent necessary to enable them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we must provide to them for your transactions.

We encourage you to read the privacy policies of these providers so that you can understand how these providers will handle your personal information.

In particular, certain suppliers may be located or have facilities located in a different jurisdiction than yours or ours. Therefore, if you choose to proceed with a transaction involving the services of a third party, your information may be subject to the laws of the jurisdiction in which that service provider or its facilities are located.

Once you leave our website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or the Terms of Service of our website.

Web analytics service (anonymous data)

On this website we have integrated an element of a web analytics service (with anonymisation functionality). Web analytics can be defined as the gathering, processing and analysis of data about the behaviour of visitors to websites. An analytics service collects, among other things, data about which website a person came from (the so-called referrer), which sub-pages they visited or how often and for how long they visited a sub-page. Web analytics is mainly used for website optimisation and for a cost–benefit analysis of internet advertising.

Courier service

To complete deliveries we use a courier service. This courier service carries out the delivery between our company and the consumer's home. To complete these logistics, the company requires access to the consumer's name and address information.

Mailing service

Royal Queen Seeds uses a third-party mail service provider to send its newsletter. This provider has access to limited account information related to opt-in consent (e.g. email address).

Marketing services

Royal Queen Seeds has the support of a company that specialises in marketing and communication activities. Their access to personal information is very limited and mostly anonymous.

Payment services

At Royal Queen Seeds we use external payment services to handle our transactions (e.g. credit card payments).

SECTION 6 – SECURITY

To protect your personal information, we take reasonable precautions and follow industry standard best practices to ensure that it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored using AES-256 encryption. Although no method of transmission over the internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional industry standards that are commonly accepted. Information related to the account is protected with a hashing method. This method transforms the information into a generated hash. As a result, confidential information is protected and invisible, even to us. In addition, our databases are exceptionally protected against unauthorised access. For example, access to the database is only possible and permitted via approved IP addresses (e.g. from Royal Queen Seeds headquarters). Other attempts and addresses are rejected at all times.

Furthermore, data is anonymised as much as possible, so it cannot be directly linked to a specific consumer. With this data, however, we may be able to carry out market research and analysis. In addition, the third parties concerned (e.g. mailing service) are examined prior to our collaboration, comply with the GDPR from the EU and receive a processing agreement. Within Royal Queen Seeds, employees are assigned different access permissions. Specific permission provides access only to information that is strictly required to perform a task. Digital security measures are subject to change and must meet high requirements to ensure the safety of online customers. That is why, at Royal Queen Seeds, we appoint a security officer. Regular verification and improvement of security measures (where necessary) are part of the role.

SECTION 7 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this Privacy Policy at any time, so please check back regularly. Changes and clarifications will be effective immediately upon being published on the Website. If we make substantial changes to this policy, we will notify you here that it has been updated so you will know what information we collect, how we use it and under what circumstances, if any, we use and/or disclose it.

SECTION 8 – YOU HAVE THE RIGHT TO:

  • Revoke the consent you have granted;
  • Access personal data;
  • Rectify personal data;
  • Delete personal data;
  • File a complaint or a writ for the protection of your rights before the Spanish Data Protection Agency;
  • Be notified of any security incident that may affect your rights;
  • Limitation of processing;
  • Portability.
By Luke Sumpter


At Royal Queen Seeds, we believe loyalty should be as rewarding as a flourishing grow room. That’s why we’re thrilled to introduce you to the Growers Club—our tier-based loyalty program designed to give back to our most dedicated cultivators.

With every purchase, mission, and milestone, you’ll earn real rewards in the form of Green Coins, exclusive perks, and VIP treatment—you’ll even receive a big discount on your birthday!

Whether you’re planting your first seed or you’re a seasoned grower with many seasons under your belt, we designed the Growers Club to help you sow, nurture, and harvest the benefits of your loyalty throughout your cultivation journey.

What Is the RQS Growers Club?

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The Royal Queen Seeds Growers Club is built around two powerful currencies designed to reward your unwavering loyalty:

  • XP (Experience Points): For every €1 you spend, you earn 1 XP. These points let you progress through the four tiers of the Growers Club—Starter, Grower, Greenfinger, and Master Grower.
  • Green Coins: You’ll also receive one Green Coin every time you spend €1. Each coin is worth €0.10 in discounts, amounting to 10% cashback on every purchase!

You’ll have plenty of time to enjoy your rewards—XP stays active for 18 months after you earn it, and Green Coins remain valid for two years from your last purchase.

How It Works: Sow → Nurture → Harvest

An illustration depicting the cannabis growing process with the words

Just like growing a beautiful cannabis plant, reaping Growers Club rewards happens over three distinct stages.

Sow (Earn XP & Green Coins)

Every grower knows that the process of cultivation starts with placing seeds in the soil. However, before you even take this step, you must build up a fertile bed filled with the necessary nutrients and biology to facilitate growth.

To lay the fertile foundations for your Growers Club account, you’ll need to make some purchases to earn Green Coins. So, continue to buy your favourite cannabis genetics, growing supplies, and smoking accessories—you’ll passively start raking in both XP and Green Coins.

However, you can also earn Green Coins outside of purchases. Complete the following loyalty missions to start stacking Green Coins immediately:

  • Follow us on social media
  • Subscribe to our newsletter

Nurture (Tier Progression)

After preparing the fertile foundations and sowing seeds, you’re now essentially moving into the vegetative phase. During the nurture stage, you’re going to work on luscious growth!

Just like your weed plants, your Growers Club account will develop as you accumulate more XP. Through purchases, you’ll quickly move up the ranks outlined below and unlock bigger benefits:

  • Starter: 0–149 XP
  • Grower: 150–399 XP
  • Greenfinger: 400–799 XP
  • Master Grower: 800+ XP

Each tier comes with special perks that you’ll experience as you progress through the tiers, including entry gifts, birthday rewards, and even double-points days.

Harvest (Spend Green Coins)

After spending time tending to your weed plants, you’ll harvest big, bulbous, and resinous buds. Similarly, once your Growers Club account has flourished, it’s time to enjoy the rewards!

When you’re ready to reap your reward, first spend some time thinking about what you want the most. On the hunt for genetics you haven’t explored yet? Perhaps you’re running low on nutrients or inoculants? Or maybe it’s time to restock your rolling box or tray?

After making your decision, fill up your basket. At checkout, simply tick the box to apply your full balance. Green Coins appear in your balance within 7 days of purchase. Remember, you’ll have to use them all in one go, as partial use isn’t supported—yet.

Tier Benefits at a Glance

Are you ready to receive epic rewards for your loyalty? Check out all of the tier benefits again for some more motivation.

Starter
XP Range 0–149
Green Coin Rate 1 GC per €
Key Perks Birthday reward, double-points days
Grower
XP Range 150–399
Green Coin Rate 1 GC per € + 50 GC
Key Perks 12% birthday discount, 50 GC entry gift, double-points days
Greenfinger
XP Range 400–799
Green Coin Rate 1 GC per € + 75 GC
Key Perks 15% birthday discount, 75 GC entry gift, double-points days
Master Grower
XP Range 800+
Green Coin Rate 2 GC per € + 100 GC
Key Perks 20% birthday discount, 100 GC entry gift, Master Grower Pack, free shipping

Special Missions & Bonuses

An illustration of a rocket launching into space with the text

If you’re looking for ways to grow your Green Coin stash quicker, you can turbo-charge your RQS loyalty with the following steps:

  • Follow us on social media: Earn Green Coins by connecting with us on Facebook, Instagram, and X.
  • Subscribe to our newsletter: Stay updated on all things RQS and get rewarded.
  • Birthday reward: You’ll receive a special treat just for you when your birthday rolls around.

Why Join Now?

A promotional graphic with the text

The Growers Club is more than just a loyalty program—it’s a growing community of passionate cultivators. Here’s why you’ll love it:

  • 10% cashback on every order
  • Exclusive access to promotions, giveaways, and new product drops
  • Special rewards just for levelling up

FAQ

Is there a joining fee?
No, you don’t have to spend a penny to join the Growers Club.
Do points or coins ever expire?
Yes. Your XP will expire after 18 months, whereas your Green Coins will expire after 2 years of inactivity.
Can Green Coins be partially redeemed?
No, Green Coins must be used all at once at the checkout.

Ready to grow with us? Join the Growers Club and start harvesting rewards today.