TERMS AND CONDITIONS

1. Overview

The RQS Grower Program is a new loyalty program launched for all Royal Queen Seeds customers. All the customers that have an RQS profile will be enrolled in the RQS Grower after completing a purchase on www.royalqueenseeds.com. With this Program, customers will receive Points for all online purchases made at www.royalqueenseeds.com. Customers do not receive points for purchases made in physical Royal Queen Seeds retail stores. The only requirement to join the RQS Grower Program is that the member is 18+. Royal Queen Seeds will not take responsibility should any underage person override this condition.

All Points and additional Rewards belong to Royal Queen Seeds. The company reserves the right to cancel, unilaterally, any membership or to cancel or modify the Program without prior notice. In this case, all unredeemed Points will be forfeited without any obligation or liability.

2. Membership

You must be at least 18 years of age to become a member. All the Points belong to one individual only, therefore those points cannot be transferred between accounts. You can register directly at www.royalqueenseeds.com. Customers will stay in their current tier as long as they meet the criteria within the following 12 months.

3. Earnings

A) All registered customers will earn one Point for each euro spent on our website. No Reward points will apply to orders paid with Points. Qualifying Purchases include all regular and sale items bought at the Royal Queen Seeds website only (www.royalqueenseeds.com). Points can also be earned through actions on social networks, placing a review on the Royal Queen Seeds website, recommending a friend, or signing up for the RQS Newsletter. Points will be added to your balance once your order has been shipped from our warehouse. In the event of a cancellation, return, or undelivered order, the Points will be deducted from the customer account.

B) Birthday: You will receive a bonus Reward on your birthday. Make sure that your date of birth is correct in your RQS profile.

C) A "referral" is defined as a person who has never made a purchase at Royal Queen Seeds, and their first order is placed using a referral ID or referral link. When a referral order is shipped, the credit Points will be credited to both accounts—the customer who made the referral and the one who was referred.

D) Review points will be credited as soon as a client review is approved and posted on our website. This bonus will only apply to products purchased by the client or the customer.

4. Member benefits

The RQS Grower Program consists of four levels or tiers: Starter, Grower, Greenfinger, and VIP. Each level is achieved based on the criteria below and will obtain the benefits also listed:

Starter (0-99€)

  • Earn 1 Point for each € spent
  • Be the first to know (promotions, discounts)

Grower (100-299€):

  • Earn 1 Point for each € spent
  • 1 Extra FREE Seed with your first order in this tier

Greenfinger (300-999€):

  • Earn 1 Point for each € spent
  • 3 Extra Seeds per order

VIP (more than 1000€)

  • Earn 2 Points for each € spent
  • 10 Extra Seeds per order
  • FREE UPS Delivery (optional) *
  • FREE Stealth Shipping (Optional)

*FREE UPS delivery only applies to the countries where the service can be provided. Please check our Shipping Information
All new level benefits will become available on the first order after the tier has been reached.

The member will enjoy a level for a year after it is achieved, and they will need to earn enough Points to maintain it for another year; otherwise, the membership will drop to the previous level.
Some products will be available for members only. Special editions are only available for members of the RQS Growers Program.

5. Privacy and email

By registering for the Program, you agree to receive transactional emails regarding the RQS Grower Program and Royal Queen Seeds. These may include information about Program Points and Rewards, Program updates, and other related materials at the discretion of Royal Queen Seeds. Members can unsubscribe from receiving newsletter notifications by contacting our support team.

One of our top priorities is making sure our website visitors' personal information is safe. Please review our Privacy Policy. By participating in the Program, you are agreeing to Royal Queen Seeds’ use of your personal information, and you have read and accepted our Privacy Policy.
If you have any questions regarding these Terms and Conditions, please contact us at [email protected]

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