We offer you the possibility to track and trace your parcel when you choose Shipping for your order. Nevertheless this service is not available for all destinations. This is an extra service that we offer and for that reason, there is a fee involved. We advise you to choose this option if you want to follow your parcel and stay informed about the delivery.

If you don’t select this option, your order will be shipped with our national carrier, which means that you are not able to track and trace your shipment. Orders from within the Netherlands, usually arrive the next day when you place your order before 2pm. Delivery within the EU usually takes up to 5 working days and outside the EU delivery may take up to two weeks or longer in some cases.

Please contact our Customer Service using our Contact Form if you have not received your parcel by the estimated delivery date.